Your global experience with (our) operations was critical in guiding our decisions about the future of the plant, ensuring that the project exceeded its financial goals and delivering Best Value.
The supply chain and financial models that you developed allowed me to make more informed decisions about the future of the business and to better communicate the basis of those decisions to the board and shareholders. Your efforts helped position (us) to achieve efficient, cost effective operations, and provided the necessary framework for optimal future growth.
I have been especially impressed with the speed and thoroughness with which you approach our projects. I am convinced, that with your help and support, my team has a better understanding of our current operations and their future potential.
Our plant has been growing rapidly and is now faced with many decisions about our future. The Master Planning work integrated everything, allowing us to understand the complete picture of operations, transition planning and cost. With your help, we now have a ‘roadmap’ that will aid us in achieving the best future for the plant.
When I first retained Caplan, I remarked to a colleague that I had finally found a consulting firm that made recommendations based on data versus theory. True to expectations, your solutions were data-based and will allow us to exceed our goal of a 10% reduction in the divisions’ freight and warehousing expenses.
Your due diligence was thorough and comprehensive. Your recommendations were practical and actionable. And your follow-through was instrumental in helping us to prioritize the opportunities and to begin realizing savings.
Some of the most powerful work I’ve ever seen out of an operations consultant.